Ryan Vergara and his girlfriend Garovs of Everywhere We Shoot are two of the nicest, most creative people you'll ever meet in the fashion industry. This next post comes from Ryan Vergara's Facebook about Garovs' experience at salon de horror.
Methinks managements needs to call a staff meeting STAT.
BASEMENT SALON SUCKS
Today at 1:42am
Last JUNE 3, 2009 we went to Basement Salon ROCKWELL branch to get Garovs' hair dyed as a birthday gift to herself, it was P2750 ata, a bit pricey diba for short hair, we normally spend like P200 bucks for cheap hairdye that damages the hair. We thought of getting it done PROFESSIONALLY para healthy pa din ang hair after. We asked first if they can do ash blonde (almost greyish) WITHOUT using bleach:
- we asked the receptionist if they can color Garovs' BLACK hair without using BLEACH
- they called one of the Senior Stylists: _____________
-SENIOR HAIRSTYLIST: "yes kaya naman po, pero matagal mga 2-3 hours"
Garovs : gagamit ba ng bleach? kasi pinagrow ko na yung virgin hair ko and i don't want it bleached anymore kasi super damaged na ng hair ko before, and i want to maintain its healthy shine now.
Hairstylist: ay hindi na po mag b-bleach, basta matagal lang siya mga 2-3 hours, or 4hours, basta kaya nyo mag antay.
Garovs and Me: OK GAME! (excited because possible pala without bleach! yahoo)
*** We went to the ATM to get cash***
4:00 pm (went back)
Garovs: hi promise ha, hindi gagamit ng bleach? takot nako sa bleach eh (LOL)
Hairstylist: opo, basta tatagal lang..
Garovs: ok sige sure! i dont care, kahit 10hours basta maachieve
(They started coloring her hair... then about 30-45mins after, HAIRSTYLIST peeked into Garovs' aluminum-foiled head, and i noticed he looked a bit concerned, pero nag smile pa din siya para hindi kami ipanervous siguro. he left, and came back with the bowl of hair dye and started brushing more color on parts of her hair. after a few minutes, shampoo time.. ayun, dirty brown/orange/blonde.)
HAIRSTYLIST: isa pang dye ha, hindi kasi kumapit eh.
garovs: ok sige (she was still happy, and i didn't care kung matagal, kasi we trusted him, and basement salon yun diba known for their hair coloring)
(5:30 to 6pm HAIRSTYLIST peeked into the foil, again, ayun. THE LOOK OF WORRY nanaman, biglang nagtransform into the look of frustration, and he said to garovs: "shampoo ulit, baka ilang try tayo ha"
garovs: OK, basta wag mo bleach ha, promise!
(she was smiling pa, having the time of her life reading gossip magazines and drinking iced tea, snoozing, massage while shampoo etc. pero ako i was getting worried na. so garovs got back to the chair,HAIRSTYLIST started brushing dye onto her hair ulit, garovs was on the phone then, HAIRSTYLIST looked like he was in a hurry to get the dye on her hair, and i could see garovs head bouncing as he POUNDED on the dye.)
**after the phone call...
garovs: haha parang pareho ang smell ng hair dye sa bleach noh?
HAIRSTYLIST: .............. (tuloy tuloy pa din nagmamadali)
garovs: parang ganito din smell ng bleach eh, diba? tsaka medyo stingy to ah :-)
HAIRSTYLIST: ay, linagyan ko na siya ng bleach. ayaw na tumalab ng hair dye eh.
garovs: HUWAAAAT!!! uyyy pwede ba alisin natin, ayoko talaga ng bleeeach, di ko kaya buhayin ulit hair ko! (worried na, medyo naiiyak)
HAIRSTYLIST: ah! baka kasi cheap mga bleach na linalalagay mo, eto kasi imported. HEALTHY PA DIN HAIR MO AFTER :-)
garovs: huuuhh??? sure ka ha?! ok.
(after few minutes, shampoo again)
WOW ano to?!
Sana nag Hydrogen Peroxyde nalang tayo haha
Garovs: huuuuyy HAIRSTYLIST ganito na ba talaga? kasi hair dye tapos bleach? hindi na mag wowork yan. lagi ako naghahair dye ah, almost 7years na ako nag hahair dye and bleach.
Hairstylist: Opo, may lalagay pa tayong isa, hindi pa tapos.
(every few minutes garovs would BEG HAIRSTYLIST na kung pwede mag STOP na, kasi masakit na scalp nya because of the bleach. so HAIRSTYLIST told his assistant to give garovs a fan para itapat head nya dun to lessen the pain. this is after 2shampoos already so her scalp must have been raw and dry na. ouch! shampoo na again...)
garovs: bleach pa din ba linalagay mo? sobrang sakit na talaga. pwede bang ibang day nalang ako bumalik? di ko na kaya. as in parang may sumasabunot sa aken. super sakit na.
HAIRSTYLIST: oo. di kasi tumatalab sa hair mo eh. nagshampoo ka ba sa bahay mo?
HAIRSTYLIST (with the look of relief and disappointment) AY KAYA PALA! eh kasi po nag shampoo kayo bago pumunta dito eh.. kaya mahapdi/masakit! DAPAT HINDI KA NAGSHAMPOO BAGO MAG PA DYE
garovs: huhhh?!?!? eh hindi ka naman nagtanong! sana tinanong mo ako, (super sad and almost crying na) sana nag tanong ka muna. and ang usapan natin walang bleach. sabi mo walang bleach. sabi mo dye lang! kasi diba ilang beses ko inulit na kakagrow ko lang ng buhok ko para maging healthy ulit, and lagi ako nagcocolor, kaya nga ako andito kasi gusto ko ng hair color na hindi naka bleach. diba?
HAIRSTYLIST: ...ok na yan mabilis nalang to.
garovs: (looking like maiiyak na.)
***EH di sana pala from the start sinabi na niya na... "maam, nag shampoo kayo? kasi sasakit mamaya pag nag haircolor kayo.."***
BUT NO, hindi niya in-ask yun. KASALANAN PA NAMIN. WOW.
AND HE APPLIED THE BLEACH WITHOUT EVEN INFORMING US!!!! sobrang sneaky! habang nasa phone pa si garovs kaya hindi siya nakacomplain again. wow sneaky!
WTF! (ok i didn't tell him that, sa isip ko lang haha)
after 30 mins (again) so LAST SHAMPOO. AND VOILA:
so ito nayun?!
*GAME SHOW BUZZER* di padin eh!
WTF! ANO YAN?! ANONG COLOR YAN? ash blonde bayan?
Garovs: OMGGGGGGG!!!! PLATINUM BLONDE!!! ayoko to. brown lang hinihingi ko. ayoko maging blonde. nagawa ko na to. brown lang hiningi ko. OMG. sana sinabi mo hindi mo kaya.
OMG. sana umamin ka nalang from the start. and i said ayoko ng bleach. blineach mo. this is BLONDE. SUUUUPER BLONDE. OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!
HAIRSTYLIST: Eh diba kasi sabi hindi niyo na kaya, isa pa sanang hair color, eh nasasaktan na kayo eh, balik nalang kayo after 3 days pahinga niyo muna buhok niyo!
Garovs to Ryan: ha? lalabas ako ng ganito.. (mainit na ulo, and scalp haha)
Ryan to hairstylist: Kala koba walang bleach? eh may bleach naman ata yan eh. So may bayad ba pag bumalik kami after 3 days?
Hairsylist: Wala ng bayad pag balik niyo,
Ryan to Hairstylist: Eh kasi sabi mo kanina nung tinatanong ka namin kung kaya mo'ng mag ash blonde WITHOUT bleach, sabi mo OO pero tatagal lang ng 2-4 hours.
Hairstylist: (looking K.I.A.) Nako matagal yun talaga pag ash blonde, mga dapat dalawang balik kayo sa salon bago niyo ma-achieve yung ash blonde! kasi dapat ibleach talaga!
garovs: (very sadly and almost about to cry)ang tigas tigas na ulit ng buhok ko. sabi mo walang bleach. sana nagtanong ka muna promise. diba sinabi ko ilang beses na wag ibleach. sa start palang ilang beses ko pinaalala, kasi ayoko na talaga mag bleach ng hair..
hairstylist: bagay naman sayo o!
Garovs to Ryan: Ok lang ba buhok ko? hindi ba panget? yung totoo. p****na mas ok pala kung ako nalang nagkulay ng sarili ko., OMGEEE NAMAN BLONDE NANAMAN. ang itim ko pa naman ngayon!!! YUCK MUKA AKONG GAGO. yung totoo ryan!
Ryan: Hmm ok lang naman, babalik naman tayo eh..
Hairstylist to assistant: wash mo na and blower mo nayan
**after blower, hairstylist went back kasi nag co-color din siya sa isa pang customer**
Hairtylist: WOW maganda naman ah, bagay pala sayo.. (shit, sino niloko mo?!)
Garovs: **S A D** AND TIRED AND ACHING SCALP
Ryan: Ok lets go na.. bayad na tayo..
7:30-8:00pm (closing time)
Cashier to Garovs: Hi maam, how was your hair? (smiling)
Garovs: umm miss, kasi...
THEN GAROVS STARTED CRYING in front of the cashier/ receptionist. as in SUPER CRY. as in nakakaawa na cry. :-(((
Garovs: HUHUHUHUHUHUUUUU sabi ng hairstylist, huhuhuhu, hindi niya lalagayn ng bleach huhuhuhuhuuu pero nilagayn niya huhuhuhuhuuhuuuu
Cashier: im so sorry! sir ano po nangyari?
so i explained to her, while also trying to calm down garovs.
the receptionist talked with the hairstylist behind the door
(hairstylist came out almost shouting sa reception area, without even looking at us)
Hairtylist: EH KASI NAMAN NAG SHAMPOO SIYA EH at HINDI TALAGA MA AA-CHIEVE AGAD YUNG HAIR COLOR NAYAN. DAPAT BABALIK PA SIYA (in super galit na tone na parang bata na na nagdinedefriend ng kalaro! weirdo!)
Garovs: (while crying and being just sad and still nice about the issue) eh sabi mo kaya mo, HUHUHUHUHU, miss o ako pa sinisisi huhuhuhuhuh sabi mo kaya mo na walang bleach ,huhuhuhuhu, and 2-3 hours lang huhuhu aantayin namin to achieve the color huhuhuhuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Hairtylist to Cashier: OK SIGE WAG MO NA PAG BAYARIN. WAG NA. aken na yan, VOID!
Ryan to Hairstylist: umm, excuse me, YOU KNOW ITS NOT ABOUT THE MONEY! SABI MO KAYA MO, NGAYUN KAMI SINISISI MO! pano siya lalabas ng ganyan?!
** while I'm saying that statement, NAG WALK OUT YUNG HAIRTYLIST NAYUN **
Ryan to receptionist: ANG BASTOS NG HAIRSTYLIST NIYO AH! CAN I GET THE OWNERS NUMBER? TATAWAGAN KO NGAYUN DIN.
receptionist to Ryan: I'm really sorry po, can i get your number nalang po? I'll tell the owner to call you tom ASAP.
***and then some nice stylist in the cashier area asked Garovs what happened.. and Garovs explained all to him (that nice guy was FREDDIE SCHAFER)**
Freddie Schafer fixed the color of Garovs' hair and started telling us the problem with pinoy salons. that most stylists, instead of saying 'no' to clients they just keep accepting for the money. and some are just too proud to ask other stylists for help when they don't know what to do.
Freddie managed to fix Garovs' hair in less than 30 mins (not ASH BLONDE but much better than blonde WITH BLEACH) and explained to us things about hair coloring, etc. HE IS SO NICE!
So we went to the cashier to pay and of course walang bayad (we gave the shampoo guy and FREDDIE tips) and got his business card. Garovs started smiling again :-)
Friendly hairstylist's business card :)
7 of my friends didn't bother to go back there because of my story. Parang gift nalang nila kay Garovs yun. and we didn't bother calling the owner anymore, kasi we were just so horrified and saddened by what happened, KARMA nalang ang bahala kay HAIRSTYLIST who wasn't professional about the situation. and we were being nice to him the whole time, maintained low pitched voices. never got mad at him except for the last part. you could just see the sadness and the pain in garovs' face, dun ata siya nadala.
Hindi kami sikat pero ^%*(^&)(&)* naman bigyan naman nila kami respeto, nag babayad kami!
PLEASE REPOST, PLEASE!
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- Basement, Part 2